Customer Product Inquiries
PassKey's products can only be purchased through an approved retailer. If you would like the location of a retailer near you please contact us by clicking here.
Claims & Customer Service
PassKey makes it easy to initiate the claims process or check the status of your claim online. In addition, cancellation can also be initiated and monitored online. Be sure to have all of your paperwork gathered before commencing. For additional assistance, please contact us: Claims: 877-539-7888 • sales@passkey1.com. Cancellations: 877-539-7888 • sales@passkey1.com. By mail PassKey Premium Products 20 Church Street Suite 760, Hartford, CT 06103. Claim Status You may access your claim status online, or contact a Claims Associate directly at 877-539-7888 or by e-mail.
Key Program Claim Assistance 888-483-9055
Key Program Claim Fax 866-475-3952
InvisibleVin Claim 877-539-7888
Claims Number 888-483-9055
Program Assistance 877-KEYS-888 (877-539-7888)
Sign Up Fax Number 770-248-3127
Remittance address for key replacement contracts only:
PassKey Corporation
PO Box 8058
Norcross, GA 30091
Remittance Address for InvisibleVin, Scorpion Mark and CVI contracts only:
PassKey Premium Products
20 Church Street Suite 760
Hartford, CT 06103